VAPOR PENS WARRANTY

Please understand that with any product, especially with an inexpensive vapor pen there’s going to be failures. During our product testing we found a 1-2% failure rate in the hardware alone. Creating your mix too thick and not filling the pens correctly can lead to premature failures which are out of our control. Also, if you leave the pen sitting for extended period of time the liquid can dry out and cause a failure.

Above is a list of Do’s and Don’ts. We obviously can’t warranty a filled pen. For this reason we will include an extra 5% of pens in addition to your order quantity to account for any failures you may incur. If you have a serious concern about the functionality of your pens you will need to try each pen with no liquid first to make sure it lights and functions and if you find any that do not function we will replace them immediately, as long as they are not filled with fluid.

As a company we do not mainly focus on pens we offer them as a courteously, if you are concerned about the failure rate of the pens being unacceptable please feel free to purchase your own, we can give you a link to a reputable company where you can buy them in bulk wholesale.

In regards to The Solution, make sure to purchase sample packs to try it before you buy, as we do not offer exchanges or refunds on The Solution. We hope you enjoy our products, and thank you for your patronage.