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FREQUENTLY ASKED QUESTIONS
There are a ton of questions about our product, what it is, how it work how to mix it and so on. Please help us help you by taking a moment to read this page first if you need some answers. If you still have questions, feel free to contact us through e-mail. For fastest response, contact us on facebook. We will continue to expand this section as time goes on.Facebook CONTACT PAGE
What is the Solution made from?
It is primarily a mixture of plant based natural terpenes. It’s the ratios that are key. The flavored Dilutants contain various synthetic and natural flavors, which we will work to keep in separate categories. The synthetic flavors sometimes use a small amount of Propylene Glycol as a carrier agent, but it does not replace the terpenes and is in small amounts.view our terpene solutions
Is the mixture available without Propylene Glycol?
Yes. Our “Original” formula, called G’Rilla 13, is strictly a Terpene blend. We will be offering an all natural line, which will be all plant and food based Dilutants.view our terpene solutions
Is your mixture certified or regulated?
Yes. All components of the mix are certified. The Terpenes are FDA(GRAS), Kosher, Non GMO, and are not tested on animals. The flavors are also FDA (GRAS) Kosher and USP, for human consumption. Our manufacturers have sheet of compliance on file, we are in the works of obtaining hard certs.view our terpene solutions
Can I have a copy of the certifications?
Yes. We are working to create a document with shows all of our ingredients, and their certifications, which we will submit to a third party laboratory for verification. This lab will then issue a certification of compliance without disclosing out proprietary ingredients, but still allowing you to know this process has been triple verified. This you can present to any shops you may be working with.view our terpene solutions
How does your Solution compare to other E juices?
Most E juices use Propylene Glycol (PG), Polyethylene Glycol (PEG) and or Vegetable Glyceryn (VG or G) by themselves or in a combination. VG simply does not mix with your extract. Both PG and PEG will, but because they are thick you need a lot to meet normal pen viscosity and that leads to low potency, chemical aftertaste and a mediocre product. Our Solution is different in that our mix is so thin you only need to add a little to thin your extracts. It is made from the same Molecules as found in your extract, it blends right in and does not separate. Furthermore, it tastes great.view our terpene solutions
Do you make terpene infused oil (CLEAR concentrates)?
We don’t but you can. If you wish to add our Solution straight to your extract you can, but you would need to use a very little amount, and we recommend only the Original formula because it is a pure terpene blend. You can use the flavored solutions, but if your dabbing, results may vary. You should start with a sample pack to see if it works!view our terpene sample packs
Is wholesale pricing available?
We offer wholesale pricing to everyone on our pens already. Our main focus is The Solution, and we only offer pens as a courtesy in case you do not have access to them; we make very little profit as it is. The Solution has price breaks depending on the quantity you desire, check out our order page. If you’re interested in gallons contact us directly and we will work out a pricing structure just for you.view our terpene solutions
Is there a minimum purchase order?
No, but we only offer certain sizes. Our goal is to assist companies in manufacturing vapor pens, if you’re an individual and our lowest sizes are too big for your needs, feel free to buy sample packs. Our ten pack is a great way to obtain smaller personal quantities.view our terpene solutions
Do you offer custom pens and packaging?
Yes and no. If you’re placing orders of 1000+ pens we can put your company logo on at no extra cost. You do need to pre-pay for the order, and expect a turn around time of 2-3 weeks. We don’t offer any packaging, but we can connect you with our distributor who has custom packaging solutions directly from the manufacturer.view our terpene solutions